You have questions and we have answers! If you don't see your question below, we still have the answer! Drop your question in the form at the bottom of the page and we'll get back with you as soon as possible!

Collapsible content

Do you offer personalized messages or gift wrap?

Unfortunately, not at this time.

Can I change my order or shiping method?

Possibly. It depends what stage of production your item(s) are in. Email me and let me check for you. We'll do our best to accommodate requests.

Do you offer gift cards?

Yes! Click here to purchase e-Gift Cards! Once purchased, you will receive an email with all the information you need. You may then forward the gift card to your recipient of choice.

Why does it take a week or more to ship some items?

Our products are manufactured when you place an order. And that takes some time. We are always looking for ways to ship faster.

Do you ship internationally?

Unfortunatly, not at this time. We currently sell only within the United States. In the future, we expect to operate worldwide.

Shipping Questions

When will my order ship?

Our goal is to ship all orders within 5-7 business days, usually sooner.

Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and the holidays may take additional processing time due to increased order volume. Please allow an extra 1-2 `business days for order processing. Your patience is greatly appreciated.

Do you offer expedited shipping?

Yes, but it is only available for items shipped within mainland USA. You are able to choose expedited shipping at checkout.

How will I know when my order has shipped?

When your order is on its way, we’ll send you an email with your tracking number. Please be sure to check your spam folder if you don’t see it.

Do you ship to PO Boxes or APO/FPO addresses?

Yes, however there is no expedited shipping option available for APO/FPO addresses.

Is it still possible to receive my order by Christmas after the holiday shipping cutoff?

Yes, we will still try our best to get orders placed after the holiday shipping cutoff to you in time for Christmas but please note that it is not guaranteed.

Questions we haven't answered?